Refund Policy
Last updated: 27 October 2026
Paid J|K|L apps come with a free 30-day trial when they go on sale, so please try one on your own media before you buy.
Free apps, such as Bin|Set, cost nothing, so there's nothing to refund.
When we refund
Within 7 days of purchase, we'll refund a full licence or a project licence if:
- the app doesn't work as described on your Mac and we can't fix the problem;
- you were charged twice, or bought the same licence by mistake; or
- you bought the wrong licence (we can also simply switch it for the right one).
To ask, write to hello@jkltools.com with your order number and what went wrong. We may ask for details so we can try to fix it first.
How refunds work
Refunds are paid by Lemon Squeezy, our merchant of record, to your original payment method. When a licence is refunded, its key is switched off and the app stops working on your Macs.
Your rights where you live
This policy doesn't limit any refund right the law gives you where you live.